Bluehost vs. Bigrock – who is the better hosting provider in 2020?
Planning to create a business website? Want to create an online store or a blog? You sure will have to make a lot of important decisions. But one of the biggest of them would be to select a hosting service provider. Right from the experience of your website visitors to the ranking of your website on search engines, hosting plays a crucial role in the success of your website.
Bluehost is one of the most reputed hosting providers and claims to have powered more than 2 million domains on the internet. Bigrock too is a popular domain registrar and hosting provider. While Bigrock is not as well-known as Bluehost, a lot of customers have mentioned that they offer excellent hosting services.
Bluehost vs Bigrock Comparison 2020
So, Bluehost vs Bigrock – who among the two offers better hosting services? Let us do a detailed Bluehost vs Bigrock comparison to find out the answer.
1. Hosting Infrastructure
The hosting infrastructure is one of the best ways to analyze the services offered by a hosting provider. Bluehost is known to have one of the best datacenters in the hosting industry. It currently has its two main datacenters located in the USA. It also has other smaller datacenters at locations such as the UK and Asia. All of its hosting servers use SSD storage and all their plans support Cloudflare CDN.
Bigrock is an Indian hosting company and has its main datacenter located here. The official website of Bigrock claims that the company has a globally distributed datacenter that seamlessly integrates hundreds of hosting servers. However, there is no exact location of their datacenter available on their website. Moreover, it uses a combination of HDD and SSD storage in most of the hosting plans.
So, with regards to the hosting infrastructure, Bluehost seems to be a far better option. It has physically located world-class data centers that use only SSD storage. Moreover, the Bluehost website offers detailed information about their data centers while the information on the Bigrock website is somewhat limited.
2. Hosting Services
A reliable hosting provider should also offer many different types of hosting services to meet the exact needs of different types of websites. Bluehost offers a number of different hosting services such as Shared Hosting, Dedicated Hosting, VPS Hosting, eCommerce Hosting, WordPress Hosting, and Reseller Hosting. It also offers WP Pro, a type of managed WordPress hosting.
Similarly, Bigrock also offers Shared Hosting, Dedicated Hosting, Reseller Hosting, CMS Hosting, VPS Hosting, Cloud Hosting, eCommerce Hosting, and WordPress Hosting. It offers dedicated plans for Linux and Windows. So, no matter what type of hosting service you are looking for, both Bluehost and Bigrock offer a number of options to choose from.
3. Bigrock vs Bluehost Pricing
Shared hosting is known to be the cheapest form of hosting. In order to know more about the pricing of both the companies, we will compare their cheapest shared hosting plans. The cheapest shared hosting plan from Bluehost is their Basic plan which costs $2.95/month for the initial term. The plan comes with 50GB SSD storage, unmetered bandwidth, free domain for a year, 25 sub-domains, 5 parked domains, and free SSL certificate for a single website.
The cheapest plan from Bigrock is their Windows Essential plan which costs $2.89/month if you go for the 1-year plan. It comes with 10GB space, unmetered transfer, and unlimited sub-domains for a single website. Note that the storage here is not SSD storage and free SSL certificate too is not included in the plan.
While the Basic plan of Bluehost is slightly more expensive than the Windows Essential plan of Bigrock, it offers significantly better features and resources.
4. Uptime and Speed
You’d definitely want to ensure that your website is up and running every time someone tries to access it. Moreover, they should also be able to access your website as quickly as possible. The uptime and speed of the hosting provider are very important in this aspect. We created a dummy website with some content to test the uptime and speed of the cheapest hosting plan of Bluehost and Bigrock.
Over a period of 3 months, the average load time of Bluehost was close to 520ms and the same for Bigrock was close to 650ms. Talking about the uptime, Bluehost was able to deliver an uptime of 99.99% while Bigrock lagged at around 99.90%. While the performance stats of both the hosting providers are great, Bluehost is definitely a better option.
As mentioned above, Bluehost supports Cloudflare CDN on all the hosting plans and they also come with free SSL. Moreover, you also get SpamExpert for free in all the hosting plans. Apart from these free tools and features, Bluehost also offers a number of paid tools like CDN caching, web application firewall, and more.
Unfortunately, Bigrock does not offer any of the major security features or tools for free. However, there are a number of paid features like SSL, malware detector, CodeGuard, and more. So, even with regards to Security, Bluehost seems to be a better choice as it offers important basic security tools for free.
6. Daily Backups
Both the hosting providers do not offer free website backup service, at least in their cheapest plan. With Bluehost, there is a 3rd party tool known as CodeGuard which you can purchase for $3/month. Once purchased, the tool will create weekly backups of your website. It also supports on-demand website backup. However, this tool is available for free in more expensive plans.
Same is the case with Bigrock too. It also offers CodeGuard tool under 3 different plans- Basic, Professional, and Premium. Unfortunately, while there are now several hosting providers that offer backup service for free, Bluehost and Bigrock require you to pay extra for this feature.
7. Domain Registration
This is one department where Bigrock has an upper hand. It is an ICANN-registered domain registrar with more than 5 million registered domains. It offers one of the most extensive list of TLDs, including the currently trending ones like .store, .online, .io, and more. A standard .com domain from Bigrock will cost you $12.50/month.
All the domains purchased from Bigrock come with 2 free email accounts, DNS management, and domain theft protection. Bluehost is also a popular choice for domain registration. As mentioned above, it offers a free domain for a year with every plan. Bigrock does not offer any free domain. A standard .com domain from Bluehost will cost you $11.99/year.
8. Customer Support
Bluehost offers 24×7 support through live chat, email, phone, and ticketing system. As per the customer reviews, apart from some delays at times, the support team of Bluehost is one of the best in the industry. The representatives are highly knowledgeable, patient, and friendly. There is also an extensive knowledge base on the website with some very helpful articles, blogs, tutorials, and videos.
Bigrock also offers 24×7 support on phone, live chat, email, and ticketing system. However, the response time is generally very slow. When tested, their live chat representative took more than 70 seconds to reply to our query. The same with Bluehost was less than 10 seconds. Bigrock too has an excellent knowledge base with helpful tutorials and blogs.
All the different types of Linux and Windows plans make the hosting services from Bigrock a little too technical to understand for someone who is looking for a hosting service for the first time. Moreover, their website also abundantly promotes the different types of coding languages they support. This again is something that can be confusing for someone with no coding experience.
Bluehost’s website, on the other hand, seems more user-friendly. The plans and the features are easier to understand as they are explained in fairly simple language with minimum technical jargon. Also, another important thing to know is that while Bluehost offers an impressive drag-and-drop website builder for free, Bigrock charges a fee for that as well.
10. Additional Features and Benefits
Both the hosting companies offer a 30-days money-back guarantee on all of their plans. Apart from hosting and domain registration, Bluehost offers a number of additional services like SEO, PPC, website migration, and more. It also offers marketing assistance and designing services to help you build and grow your website.
Bigrock also offers a number of extra services like website designing, digital marketing, and more. It also has a 99 Store where you can find cheap .xyz, .online, .tech, .live, and other domain names at highly affordable prices. Moreover, it also offers a number of bundle deals which include domain name, hosting, website builder, and other services.
Bluehost vs Bigrock – Who Is a Better Web Host?
As you can see, while you can consider Bigrock for registering a domain name, Bluehost offers considerably better hosting services. Be it the hosting performance, security, affordability, or getting maximum value for your money, Bluehost is definitely a better choice as compared to Bigrock.
If you are looking for a hosting provider and confused between Bluehost and Bigrock, you now know what you should select.